Delivery and Installation Policy
We are dedicated to providing you with a seamless experience in acquiring and setting up your oxygen chamber. Below are the details of our shipping and installation services
Standard Delivery
All purchased oxygen chambers and equipment include free UK delivery.
Each delivery includes:
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A video guide showing how to assemble the chamber
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A short training PDF on how to use the chamber
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A full user manual
Please ensure someone is available to receive the delivery and bring the equipment into the property.
Rental Delivery
All rental products are subject to a £250 delivery fee.
This fee covers:
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Delivery to your specified location
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Secure transportation via pallet or courier
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All relevant guidance materials (video, PDF, manual)
This applies to all rental equipment, regardless of product type.
Please ensure someone is available to receive the delivery and bring the equipment into the property.
Processing and Delivery Times
Order Processing: Orders are processed within 1–2 business days from receipt of payment.
Delivery Time: Standard delivery typically arrives within 7-10 business days from dispatch, depending on your location.
Shipping Method
All deliveries are handled by reputable freight carriers to ensure safe and timely arrival.
Personalised Service Details
An optional personalised service is available for £350.
This includes:
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Delivery by a qualified professional
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Full setup of the chamber at your location
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In-person training on how to operate and maintain the chamber
This option can be added to both purchases and rentals.
Additional Information
Order Confirmation
You will receive an email confirmation upon placing your order.
Tracking Information
Once your order has been dispatched, tracking details will be provided via email.
Address Changes
Please ensure your shipping address is accurate at the time of order. If you need to change the delivery address, contact us within 24 hours to avoid potential delays.
Damaged or Missing Items
If your order arrives damaged or with missing components, please contact us within 24 hours. We will arrange for replacements at no additional cost.
Local Delivery in Somerset
Reduced Delivery Fee: If you are located within Somerset, we offer a discounted delivery fee of £150 for the standard delivery option.
Contact Us
For any questions or further assistance, please reach out to our customer service team at info@originoxygen.co.uk
Thank you for choosing us for your oxygen chamber needs. We are committed to providing you with exceptional service and support.